A: Yes, all of our diamonds are in accordance with international standards. Each diamond undergoes rigorous appraisal and certification to ensure its quality and purity, and comes with certificates from authoritative institutions such as GIA or IGI, guaranteeing their quality and authenticity.

A: Absolutely, we provide custom services and can produce unique jewelry based on each customer’s design requirements.

A: Our standard custom products use internationally certified Moissanite diamonds. For personalized custom products, other synthetic diamonds or natural diamonds are available for selection. Customers can choose according to their preference and budget.

A: Customization process typically requires 4-6 weeks, with specific time depending on design complexity and processing requirements.

A: Yes, we provide international shipping services, allowing you to purchase our products no matter where you are in the world.

A: For customized products, we generally do not offer refund services. However, if there are quality issues with the product, we will provide repair or replacement services.

A: You can view customization cases on our official website and also follow our social media platforms. We regularly share exquisite customization cases there.

A: Yes, we provide warranty services for all jewelry products, covering any non-human damage caused by manufacturing defects.

A: We recommend regular cleaning of your diamond jewelry with a soft-bristled brush and mild soap water, avoiding the use of chemical cleansers to prevent damage to metals or gems.

A: The price for customized jewelry is calculated based on the materials chosen, the complexity of the design, and the time required for processing.

A: Yes, we offer international shipping services, enabling you to purchase our products from anywhere in the world.

A: Absolutely, we offer gift wrapping and shipping services. You can directly send your gift to the designated recipient.